Care, Shipping & Payment

Materials and Care

Sofia Al Asfoor products are made with carefully selected materials. Please handle with care for longer product life.

- Protect from direct light, heat and rain. Should it become wet, dry it immediately with a soft cloth.
- Fill the bag with tissue paper to help maintain its shape and absorb humidity, and store in the provided dust bag.
- Do not carry heavy products that may affect the shape of the bag.
- Clean with a soft, dry cloth.
- Be careful not to scratch or rub your handbag against abrasives surfaces, especially the pyramid panel as this will damage the delicate handwork.
- Avoid contact with hand cream, hand sanitizer, make-up and perfume.


Shipping Information

We offer international shipping, from the moment the order leaves our warehouse, we deliver in 1-5 business days, if not differently specified in the product availability information. All orders are processed Sunday through Thursday.

Product prices displayed are exclusive of all taxes and duties, as well as UK VAT. So once your order arrives at its destination you will be required to pay all import duties, customs and local sales taxes levied by the country you are shipping to, in order to release your order from customs.


Payment Options

Sofia Al Asfoor accepts the following forms of payment for online purchases: Visa, Mastercard, American Express, and Wire Transfer by request. Please ensure 3D secure feature is enabled with your bank for international transactions.